I have external hard drives connected to my two computers and having a physical backup is an extra layer of security that is important. One aspect of Idrive I like is that you can do both local and cloud backups. I don't know what business manager thinks that makes sense.įor years I've used Onedrive but also use Idrive for extra security. That means disputed credit charge transaction and a very expensive merchant chargeback, all for the sake of a couple of dollars.
That's both mean-spirited and a very foolish business decision when I can clearly show by their own email chain that they never once provided a working product. When I cancelled my new account (because it never worked and they couldn't make it work) they would not fully refund me.
I'm disappointed when any company uses deceptive tactics to make it difficult to cancel recurring billing. When I cancelled my old account they still tried to charge me a subscription renewal for it - turns out they deliberately obscure the process needed to cancel so you think you've cancelled when you haven't. Their Support crew didn't seem very interested and I frequently had to prompt them into action. New owners? New development and support team?
They used to be so good! I don't know what happened to them.
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